I just wanted to say that I went to the Stittsville location for the first time last Friday and I had the most wonderful experience! I wanted to go short with my hair, so I brought pictures in and Jennifer gave me the exact look that I was hoping for! Not only that but it is a style that I can maintain myself very easily, especially with the few products that I purchased from the spa. The icing on the cake was that Jennifer had me finished at the exact time she said she would so that I could leave to pick up my daughter from school. I have never had such a perfect experience at a salon, thank you very much and my huge gratitude to Jennifer! Wendy.